Below you'll find answers to a variety of questions regarding the dispatch and delivery of your order. If there's anything missing feel free to email our customer service team at support@terracegear.com

How long will it take to dispatch my order?

Our kits are manufactured to order, so please allow around two weeks for this to be completed. Personalisation (name and number) can add a few days.

We are increasingly stocking our bestsellers and will make them available (where possible) but please check with our team before ordering if your request is urgent, as most jerseys need two weeks for dispatch.

When your order is shipped you'll receive an email notification from us along with the tracking information for your delivery. You can refer to this for updates on when your package will arrive.

Do you ship worldwide?

Yes we do. We work with a variety of couriers to send packages all over the world.

How much does delivery cost?

UK Orders - £4.50

Europe - £8.95

USA - £8.95

Canada - £10.95

Australia - £11.95

Asia - £14.95

Rest of the World - £15.95

We also have additional premium tracked and express options available.


How long does delivery take?

Once dispatched UK orders will be delivered within 1-3 business days, International orders are variable and can take up to 21 days from dispatch excl any customs delays. Please refer to your tracking.

Why have my items not been shipped together?

As our items are manufactured to order this sometimes happens in different locations so we will ship items as and when they are available to send to avoid you having to wait for them. This is why you may receive several packages from us. There is no additional charge for us handling your order in this way.

Where is my order?

If you've received a dispatch email advising that your order is on it's way you'll be able to track it there with the link we've sent. If you require further assistance please contact our customer service team via the 'Contact us' Page.